Art of Relationships; Skills for Life and Work

About the Book

“Art of Relationships, Skills for Life and Work” explores the dynamics of relationships and drills down to its foundation, which is, communication.

Art of Relationships textbook navigates you through profound communication methods that offer new, revisited and revised techniques and skills in listening, empathy, perception, and conversation, as well as innovative ways for resolving conflict and strengthening your relationships.

The textbook contains 24 chapters, from friendships formation to intimate and family relationships, from intrapersonal to interpersonal and group communication, offering revelations on ways to manage personal or business related conflicts.

The book is divided into three areas, Personal, Human and Business relationships and communication with videos and links for more in-depth lessons and end of chapter review questions to reinforce chapter content.

The Art of Relationships is communication, it’s that simple. It’s “How” you communicate before “What” you communicate. Utilize this textbook as another resource for frelationships guidance.

Table Of Content

Acknowledgements … iii
Introduction … vii

PERSONAL RELATIONSHIPS

Chapter 1: Understanding Communication … 3
Chapter 2: Intrapersonal Communication … 15
Chapter 3: Interpersonal Communication … 25
Chapter 4: Discovering Self … 35
Chapter 5: Relationships Formation … 65
Chapter 6: Intimate Relationships … 85
Chapter 7: Family Relationships … 101
Chapter 8: Interpersonal Conflict Management … 113

HUMAN RELATIONSHIPS

Chapter 9: Listening … 127
Chapter 10: Perception … 147
Chapter 11: Language/Verbal Communication … 169
Chapter 12: Language/Non-verbal Communication … 185
Chapter 13: Effective Conversations … 205
Chapter 14: Empathy … 217
Chapter 15: Cultural Communication … 231
Chapter 16: Group Communication … 251

BUSINESS RELATIONSHIPS

Chapter 17: Organizational Communication … 265
Chapter 18: The Model of Strategic Communication in the Information Age … 277
Chapter 19: Diversity in Business & The Professions … 287
Chapter 20: Employment Interviews … 297
Chapter 21: Principles of Interviewing … 313
Chapter 22: Work Relationships … 327
Chapter 23: Negotiation & Conflict Management … 337
Chapter 24: Business Relationships & Communication in The 21st Century … 347
ADDITIONAL SECTIONS * Credits … 361
Index … 375